Terms and Conditions - to be accepted at checkout
ORDERING
Please read carefully - by placing an order with us, you are acknowledging your agreement to the following conditions:
Due to the handmade nature of my products, there may be some variation on your finished goods compared to the photos of the goods shown.
Please spellcheck any personalisation text and address details before placing your order as mistakes cannot be rectified later.

PAYMENTS
My website uses PayPal so you can order with confidence that your money is safe.
Currency All prices listed on the website are shown in UK pounds sterling. Paypal converts into other currencies at checkout.
Payment can also be made in cash (GBP Sterling), this is prior to your order being completed. Please contact me should you wish to pay in cash as this will be via strict appointment only.

DELIVERY
Delivery is made at an additional cost. I reserve the right to make price changes without prior notice - however, this will not occur for goods already ordered and awaiting delivery. Please contact me if you require tracked services to ensure your parcel arrives safely.

WILL I PAY A CUSTOMS CHARGE?
If you are receiving a parcel from outside the United Kingdom it may incur Customs charges. Charges are the liability of the customer.

HOW WILL MY INFORMATION BE USED?
Your details - address, email and bank details will only be used to complete your order and will not be passed on to any third parties.

WHAT SHOULD I DO IF MY ORDER FAILS TO ARRIVE OR ARRIVES DAMAGED OR INCORRECT?
If an item arrives and is incorrect or damaged please notify me within 7 days with photographic evidence. Should there be no time permitting to recreate your order you shall receive a full refund.

HOW DO I CONTACT YOU?
To send me an email please use the contact form on the site here, or email at - mail (@) samanthajanewray.com

DO YOU USE FACEBOOK, CAN I FIND YOU ELSEWHERE ONLINE?
Yes my Facebook crafts page is https://www.facebook.com/SamanthaJaneWrayDesignerMaker/
I am also on ETSY
https://www.etsy.com/shop/Bewitchedboutique